Key takeaways
- Uber Eats lists Canadian delivery plans at 20%, 25% and 30% of each order; DoorDash at 20%, 25% and 29%.
- For pickup, Uber Eats lists 10% (15% if in-store prices aren't validated) and DoorDash 8% to 10%.
- On FIG, a dine-in diner costs nothing on top of the flat monthly plan; the only cost per visit is the deal you chose. In-app takeout costs 5% of the food plus Stripe's card fee: about 9.3% of a $30 order.
- On a $30 delivery order at 25%, a restaurant keeps $22.50 of the food. On a $30 FIG takeout paid in the app, it keeps about $27.22.
- Different jobs: delivery apps bring food to the door; FIG brings diners in and to the counter. Many restaurants will use both.
The short answer
Delivery apps charge restaurants a percentage of each order, and in Canada the published delivery rates run from 20% to 30%. FIG charges one flat monthly plan, nothing for a diner who eats in with your deal, and 5% of the food (plus Stripe's card fee) on takeout paid in the app. FIG doesn't deliver, so it isn't a like-for-like replacement: it's a cheaper way to fill the tables and the pickup counter you already have.
The published rates
Both big platforms publish their Canadian plans. Rates as listed in October 2026; your own agreement may differ.
| Plan | Delivery | Pickup |
|---|---|---|
| Uber Eats Lite | 20% | 10% |
| Uber Eats Plus | 25% | 10% |
| Uber Eats Premium | 30% | 10% |
| Uber Eats, your own drivers | 15% | 10% |
| DoorDash Basic | 20% | 10% |
| DoorDash Plus | 25% | 8% |
| DoorDash Premier | 29% | 8% |
| FIG, dine-in with a deal | n/a | No fee per diner (a flat monthly plan) |
| FIG, takeout paid in the app | n/a | 5% of the food + Stripe's 2.9% + $0.30 |
Uber Eats notes its pickup fee rises to 15% if your in-store prices aren't validated. Higher plans buy more visibility, a wider delivery area and member programs, which is real value for some restaurants.
Worked example: one $30 order
| How the order came in | Platform takes | You keep from the food |
|---|---|---|
| Delivery, 30% plan | $9.00 | $21.00 |
| Delivery, 25% plan | $7.50 | $22.50 |
| Delivery, 20% plan | $6.00 | $24.00 |
| Pickup, 10% plan | $3.00 | $27.00 |
| Pickup, 8% plan | $2.40 | $27.60 |
| FIG takeout paid in the app | $1.50 FIG + $1.28 Stripe | $27.22 |
| FIG dine-in with a deal | $0.00 | $30.00, minus the deal you chose |
The FIG card fee is Stripe's 2.9% + $0.30 on the $33.90 the diner pays with 13% HST. The platform rows use the published plan rates; card processing and any marketing you buy are set by each platform's own terms. FIG's plan ($29.99 a month or $299.99 a year from launch, less for founding restaurants, one for all your restaurants) is flat, not a cut of each order.
Be honest with yourself about pickup: an 8% to 10% pickup plan and FIG's in-app takeout land in the same range. FIG's real difference is everything around it: dine-in costs nothing per diner on top of one flat monthly plan, there's no contract, and nothing you pay for changes where you show up.
Worked example: a year of orders
- At a 25% delivery commission: $10 an order, $100 a week, about $5,200 a year.
- The same ten diners eating in with a FIG deal: $0 to FIG. Your cost is the deal itself, which you chose and capped.
- As FIG takeout paid in the app: 5% of $40 is $2.00, and Stripe's fee on the $45.20 payment is about $1.61, so about $3.61 an order, or roughly $1,880 a year.
The cost you choose: the deal
A deal isn't free: if you offer 20% off, that 20% is a real cost. The difference is that you set it, for the hours you choose, with a daily cap, on the dishes you pick. A deal that fills a table at 3 pm, when it would otherwise be empty, can be worth it at a lower margin, as long as it covers its food cost and you're not giving it away at 7 pm on a Saturday. How to run a slow-hour deal that makes money.
Different jobs, used together
Delivery apps are very good at one thing: getting food to someone's door. That has real costs (drivers, distance, support), and the commission pays for them. FIG does a different job:
- bringing people into your restaurant in hours you want to fill;
- letting diners order takeout with your deal and pick it up, with no delivery fee for them;
- keeping the relationship in your hands: you reply to their reviews and decide every deal.
Plenty of restaurants will keep delivery for delivery and use FIG to fill the dining room and the counter.
What you control on FIG
- The deal: what, on which dishes, which days and hours, dine-in only or takeout too.
- A daily cap, so a deal never gives away more than planned.
- Takeout: pause it for a rush, add prep time, or turn it off.
- Whether to pay FIG for anything at all.
How FIG makes money · Business terms
Run your own numbers
Before you change anything, look at last month's statements and answer four questions:
- What share of your sales came through each app, and at what rate?
- How many of those orders were pickup, not delivery? Pickup on a delivery app still pays a commission.
- Which hours are your dining room quiet? That's where FIG deals help most.
- How many of your app customers have ever eaten in? Diners who come in are the ones who become regulars.
If a lot of your app orders are pickup from people who live nearby, a takeout deal on FIG is worth testing alongside.
If you already use delivery apps
- Keep delivery for delivery. FIG doesn't replace a driver network.
- Add FIG for the room and the counter. Post deals for your quiet hours and let diners order takeout with them.
- Tell your regulars. A sign at the counter, "We're on FIG: deals Monday to Thursday afternoons", points app customers to the cheaper way to reach you.
- Compare after a month. FIG's free insights show views, claims, the diners who came in and who came back.
Questions
What commission do delivery apps charge in Canada?
As published in October 2026: Uber Eats 20%, 25% or 30% on delivery and 10% on pickup; DoorDash 20%, 25% or 29% on delivery and 10% or 8% on pickup, depending on the plan.
Does FIG charge a commission?
Not on dine-in: deals and scans are included in FIG's flat monthly plan, with no fee per diner. On takeout paid in the app, FIG keeps 5% of the food before tax, and Stripe's card fee comes off the same payment.
Is FIG cheaper than a delivery app's pickup plan?
Close. On a $30 order, FIG's in-app takeout costs about $2.78 including the card fee; an 8% to 10% pickup plan costs $2.40 to $3.00. FIG's difference is that dine-in diners cost nothing.
Does FIG do delivery?
No. Diners eat in, or order takeout and pick it up.
Can I use FIG and a delivery app together?
Yes. Many restaurants will keep delivery for delivery and use FIG to fill quiet hours and the pickup counter.
Does paying FIG improve my ranking?
No. Nothing you pay FIG moves a restaurant up in search or on the map.
